Privacy Policy

Updated at January 21st, 2024

PREMIUM PRO (“we,” “our,” or “us”) is dedicated to safeguarding your privacy. This Privacy Policy elucidates how your personal data is gathered, utilized, and divulged by PREMIUM PRO.

This Privacy Policy is applicable to our website and its affiliated subdomains (together, our “Service”) along with our app, PREMIUM PRO. By accessing or utilizing our Service, you indicate that you have perused, comprehended, and consented to our gathering, retention, utilization, and disclosure of your personal data as delineated in this Privacy Policy and our Terms of Service.

Interpretations and crucial terminology

To elucidate matters as explicitly as feasible in this Privacy Policy, whenever any of these terminologies are mentioned, they are strictly construed as:

  • Cookie: a small quantity of data produced by a website and preserved by your web browser. It is employed to recognize your browser, furnish analytics, recollect information about you such as your language preference or login information.
  • Enterprise: when this policy denotes “Enterprise,” “we,” “us,” or “our,” it pertains to Smith Worldwide LLC, (2332 EAST 17TH STREET, UNIT 216, LONG BEACH, CA, 90804 ), that is liable for your information pursuant to this Privacy Policy.
  • Nation: where PREMIUM PRO or the proprietors/pioneers of PREMIUM PRO are situated, in this instance being the USA.
  • Client: alludes to the corporation, institution, or individual that subscribes to utilize the PREMIUM PRO Service to administer the relationships with your patrons or service users.
  • Apparatus: any internet-connected device like a smartphone, tablet, computer, or any other device that can be utilized to browse PREMIUM PRO and avail the services.
  • IP address: Every device connected to the Internet is allocated a number recognized as an Internet protocol (IP) address. These numbers are usually allocated in geographical blocks. An IP address can frequently be utilized to ascertain the location from which a device is connecting to the Internet.
  • Staff: alludes to those persons who are engaged by PREMIUM PRO or are under agreement to perform a service on behalf of one of the parties.
  • Personal Information: any data that straightforwardly, indirectly, or in connection with other information — encompassing a personal identification number — facilitates the identification or identifiability of a natural person.
  • Service: alludes to the service rendered by PREMIUM PRO as delineated in the pertinent terms (if accessible) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who supply our content or whose products or services we believe may intrigue you.
  • Webpage: PREMIUM PRO ’s site, which is accessible via this URL: premium-pro.net
  • You: an individual or entity that is registered with PREMIUM PRO to utilize the Services.

What Data Do We Gather?

We gather data from you when you browse our webpage, register on our site, make a purchase, subscribe to our newsletter, respond to a survey, or complete a form.

  • Name / User Handle
  • Email Addresses
  • Postal Addresses
  • Occupation Titles
  • Billing Addresses
  • Debit/credit card numbers
  • Age
  • Passphrase

Under what circumstances does PREMIUM PRO utilize end user data from third parties?

PREMIUM PRO will accumulate End User Data essential to furnish the PREMIUM PRO services to our clients. End users may voluntarily furnish us with information they have made accessible on social media platforms. If you provide us with any such information, we may collect publicly accessible information from the social media platforms you have specified. You can regulate how much of your information social media platforms make public by visiting these platforms and adjusting your privacy settings.

When does PREMIUM PRO utilize customer information from third parties?

We receive certain information from third parties when you reach out to us. For instance, when you submit your email address to us to express interest in becoming a PREMIUM PRO customer, we receive information from a third party that furnishes automated fraud detection services to PREMIUM PRO. We also sporadically gather information that is publicly accessible on social media platforms. You can manage how much of your information social media platforms make public by visiting these platforms and altering your privacy settings.

Do we disclose the information we gather with third parties?

We may disclose the information that we amass, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who supply our content or whose products or services we believe may interest you. We may also share it with our present and future affiliated companies and business associates, and if we are engaged in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may enlist trustworthy third-party service providers to execute functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website. We will probably share your personal information, and conceivably some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share segments of our log file data, encompassing IP addresses, for analytics intentions with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be utilized to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and type of the device utilized to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing, research, and reporting for us and our advertisers.

We may also divulge personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, deem necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

Where and when is data collected from clients and end users?

PREMIUM PRO will gather personal information that you furnish to us. We may also receive personal information about you from third parties as described above.

How Do We Utilize The Information We Collect?

Any of the information we collect from you may be utilized in one of the following manners:

  • To tailor your experience (your information aids us to better respond to your individual needs)
  • To refine our website (we persistently endeavor to enhance our website offerings based on the information and feedback we receive from you)
  • To enhance customer service (your information aids us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To manage a contest, promotion, survey, or other site feature
  • To dispatch periodic emails

How Do We Utilize Your Email Address?

By submitting your email address on this website, you consent to receive emails from us. You can revoke your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only dispatch emails to individuals who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we detest spam as much as you do. By submitting your email address, you also consent to permit us to utilize your email address for customer audience targeting on platforms like Facebook, where we exhibit tailored advertising to specific individuals who have opted-in to receive communications from us. Email addresses submitted solely through the order processing page will be utilized solely for the purpose of dispatching you information and updates concerning your order. If, however, you have provided the same email to us through another means, we may utilize it for any of the purposes articulated in this Policy. Note: If at any time you wish to unsubscribe from receiving future emails, we include comprehensive unsubscribe instructions at the bottom of each email.

How Long Do We Retain Your Information?

We retain your information only as long as necessary to furnish PREMIUM PRO to you and fulfill the objectives described in this policy. This is also applicable to anyone with whom we share your information and who carries out services on our behalf. When we no longer need to utilize your information and there is no necessity for us to retain it to comply with our legal or regulatory obligations, we’ll either eradicate it from our systems or depersonalize it so that we can't identify you.

How Do We Safeguard Your Information?

We implement an assortment of security measures to uphold the security of your personal information when you place an order or enter, submit, or access your personal information. We offer the utilization of a secure server. All furnished sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are obligated to keep the information confidential. Following a transaction, your private information (credit cards, social security numbers, financials, etc.) is never retained on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to PREMIUM PRO or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could my information be conveyed to other nations?

PREMIUM PRO is incorporated in the USA. Information collected via our website, through direct interactions with you, or from utilization of our help services may be conveyed from time to time to our offices or personnel or to third parties, situated throughout the world, and may be viewed and hosted anywhere globally, including nations that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent permitted by applicable law, by utilizing any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the information collected through the PREMIUM PRO Service secure?

We take precautions to safeguard the security of your information. We have physical, electronic, and managerial procedures to aid in protecting the security of your information, prevent unauthorized access, maintain data security, and accurately utilize your information. However, neither individuals nor security systems are infallible, including encryption systems. Additionally, individuals can commit intentional offenses, make errors, or fail to adhere to policies. Therefore, while we exert reasonable efforts to safeguard your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I revise or correct my information?

The privileges you possess to request updates or corrections to the information PREMIUM PRO collects hinge on your association with PREMIUM PRO. Personnel may update or correct their information as detailed in our internal company employment policies.

Customers possess the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) modify your preferences concerning communications and other information you receive from us, or (3) erase the personally identifiable information maintained about you on our systems (subject to the subsequent paragraph), by deactivating your account. Such updates, corrections, modifications, and deletions will have no bearing on other information that we maintain or information that we have furnished to third parties in accordance with this Privacy Policy prior to such update, correction, modification, or deletion. To safeguard your privacy and security, we may take reasonable steps (such as requesting a unique password) to authenticate your identity before granting you profile access or making corrections. You are accountable for maintaining the confidentiality of your unique password and account information at all times.

You should be cognizant that it is not technologically feasible to expunge each and every record of the information you have provided to us from our system. The necessity to back up our systems to safeguard information from inadvertent loss means that a duplicate of your information may persist in a non-erasable form that will be challenging or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively utilize, and other readily searchable media will be updated, corrected, modified, or erased, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and desire to revise, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Staff

If you're an employee or candidate of PREMIUM PRO, we gather data you willingly furnish to us. We utilize the collected information for Human Resources aims to manage employee benefits and assess candidates.

Feel free to reach out to us to (1) rectify or amend your details, (2) alter your preferences concerning communications and other received information, or (3) obtain a record of your related information. Such revisions, adjustments, modifications, and eliminations won't impact other stored data or information shared with third parties per this Privacy Policy prior to such alterations.

Business Transfer

We hold the prerogative to transfer data to a third party if PREMIUM PRO or any Corporate Affiliates (as delineated herein) undergoes a sale, merger, or similar asset transfer. This includes PREMIUM PRO or any Corporate Affiliates relevant to the Service or in cases of business discontinuation or bankruptcy filing, provided the third party agrees to adhere to this Privacy Policy's terms.

Associates

We might reveal information (including personal data) about you to our Corporate Affiliates. For the context of this Privacy Policy, "Corporate Affiliate" denotes any entity or individual that directly or indirectly controls, is controlled by, or shares common control with PREMIUM PRO, whether through ownership or other means. Any data about you shared with our Corporate Affiliates will be handled by them in compliance with this Privacy Policy.

Jurisdiction

This Privacy Policy is subject to the USA's laws, disregarding its conflict of laws provisions. By using PREMIUM PRO or engaging with us, you consent to the exclusive jurisdiction of the courts concerning any disputes under or related to this Privacy Policy, excluding those entitled to claims under Privacy Shield or the Swiss-US framework.

USA laws, excluding its conflict of law principles, will govern this Agreement and your website usage. Your website utilization may also be governed by other local, state, national, or international laws.

Through using PREMIUM PRO or directly contacting us, you demonstrate acceptance of this Privacy Policy. If you disagree with this Privacy Policy, refrain from interacting with our website or utilizing our services. Continued use of the website or direct engagement with us, or adherence to amendments to this Privacy Policy that don't significantly impact personal data use or disclosure, indicates acceptance of those changes.

Your Approval

We've revised our Privacy Policy to ensure full transparency regarding data utilization upon visiting our site and its purposes. By utilizing our PREMIUM PRO, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

External Website Links

This Privacy Policy pertains solely to the Services. The Services might feature links to external websites not managed by PREMIUM PRO. We bear no responsibility for the content, accuracy, or views expressed on such sites, as they're not monitored or verified by us. Remember, once you navigate from our Services to another site, our Privacy Policy no longer applies, and your interactions there are governed by their own regulations and policies. These third parties might employ their cookies or methods to gather information about you.

Browser Tracking

PREMIUM PRO employs "Cookies" to identify the sections of our site you've visited. A Cookie, a small data piece stored on your device by your browser, aids in enhancing our site's performance and functionality, though it's non-essential. Disabling Cookies may impede correct or complete access to our website features. We refrain from embedding Personally Identifiable Information in Cookies.

Cookie Management

Regardless of your location, you may configure your browser to block cookies and similar technologies. However, this action could affect our essential cookies, hindering proper website operation and feature utilization. Additionally, blocking cookies might lead to loss of saved information (e.g., login details, preferences). Different browsers offer various controls for managing cookies. Disabling or deleting cookies from your browser requires manual action; refer to your browser's help menu for guidance.

Payment Information

Regarding any credit card or payment details provided, we assure you that this confidential data is stored with utmost security measures.

Children's Privacy

We do not cater to individuals under 13 years old. Nor do we knowingly gather personally identifiable information from such individuals. Parents or guardians who detect their child's provision of Personal Data should notify us promptly. Upon confirmation of collecting Personal Data from under-13s without parental consent, we promptly remove such data from our servers.

Privacy Policy Updates

We reserve the right to modify our Service, policies, and this Privacy Policy to accurately reflect our operations. Unless mandated otherwise by law, we'll notify you (e.g., via our Service) before implementing changes to this Privacy Policy, affording you the opportunity to review them before they take effect. Your continued Service usage post-update implies consent to the revised Privacy Policy terms. If you decline acceptance of this or updated Privacy Policies, you're entitled to delete your account.

Third-Party Offerings

We may exhibit, incorporate, or provide access to third-party content or links to third-party sites or services ("Third-Party Offerings").

You acknowledge PREMIUM PRO's non-liability for Third-Party Offerings, encompassing accuracy, timeliness, legality, decency, or quality. We disclaim any liability or obligation towards you or any entity for Third-Party Offerings.

Third-Party Offerings and linked content are provided solely for your convenience, and you engage with them at your own risk, adhering to their respective terms and conditions.

Facebook Tracking

The Facebook pixel serves as an analytics tool, gauging the efficacy of your ads by tracking user actions on your site/app. It aids in ensuring targeted ad displays. Utilizing the service might entail data collection from your device, subject to Facebook's Privacy Policy.

Monitoring Technologies

  • Google Maps API

The Google Maps API stands as a robust tool for crafting customized maps, enabling searches, check-ins, live data display synchronized with location, route planning, and mashup creation, among other functions.

Usage of Google Maps API may involve data collection from you and your device for security reasons, governed by Google's Privacy Policy.

  • Cookies

We leverage Cookies to bolster our platform's performance and functionality, though they aren't indispensable. Disabling them may limit access to certain features, like videos, or necessitate repeated login inputs.

GDPR Information

For individuals from the European Economic Area (EEA), we may collect and utilize data, and in this segment of our Privacy Policy, we elucidate the method and rationale behind this data collection, along with measures to safeguard against misuse.

Understanding GDPR

GDPR constitutes a comprehensive EU privacy and data protection statute overseeing companies' handling of EU residents' data, affording these residents greater control over their personal data.

Applicable not solely to EU-based entities but to globally operating firms, GDPR underscores the importance of safeguarding customer data universally. Our adherence to GDPR standards underscores our commitment to data security and privacy beyond mere compliance.

Defining Personal Data

Personal data encompasses any information pertaining to an identifiable or identified individual, extending beyond mere names or email addresses. GDPR's purview encompasses a broad array of data types, including financial, genetic, biometric, IP addresses, physical addresses, and more.

The Data Protection Principles mandate fair, legal, and transparent processing of personal data, ensuring it's used only for specified purposes, held for no longer than necessary, and granting individuals rights to access, update, delete, or move their data.

Significance of GDPR

GDPR introduces new requirements for companies to safeguard individuals' personal data, coupled with heightened enforcement and penalties for breaches. Beyond regulatory compliance, it embodies ethical imperatives. At PREMIUM PRO, we prioritize data privacy, boasting security and privacy practices that exceed regulatory demands.

Data Subject Rights

We're dedicated to assisting customers in fulfilling GDPR's data subject rights. PREMIUM PRO handles all personal data through fully vetted, DPA-compliant vendors. Data is retained for up to 6 years, unless your account is deleted, after which it's disposed of in compliance with our Terms of Service and Privacy Policy, with a maximum retention period of 60 days.

California Residents

The California Consumer Privacy Act (CCPA) mandates disclosure of Personal Information categories collected, usage, sources, and sharing, as elucidated above.

Additionally, it necessitates informing California residents of their rights under California law, including:

  • Right to Information and Access.
  • Right to Non-Discrimination.
  • Right to Deletion.
  • Right to Opt-Out of Sale.

We have a one-month response timeframe for requests. For inquiries or to exercise these rights, please contact us.

We do not sell our users' Personal Information. For further details, reach out to us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA necessitates disclosure of Personal Information categories collected, usage, sources, and sharing, as outlined earlier.

CalOPPA users enjoy similar rights, including:

  • Right to Information and Access.
  • Right to Non-Discrimination.
  • Right to Deletion.
  • Right to Opt-Out of Sale.

Requests prompt a one-month response. To assert these rights, please contact us.

We do not sell our users' Personal Information. For more information, get in touch with us.

Get in Touch

If you have any queries, feel free to reach out.